Customer Success Executive (maritime/related industry)
This role is essential in ensuring smooth daily operations and building strong working relationships with both internal teams and external stakeholders. As a key member of the team, you will coordinate closely with colleagues and partners to support operational efficiency and deliver a positive experience for our customers.
Key Responsibilities
· Act as the main communication point for customers, suppliers, and shipyards in Korea.
· Learn and make effective use of our internal systems and software tools.
· Attend and support project Kick-Off Meetings and help monitor project progress.
· Stay updated on relevant regulations and offer guidance to stakeholders when needed.
· Work with various teams to ensure accurate documentation for system and database setup.
· Translate presentations, manuals, and other documents from English to Korean.
Job Requirements
· Diploma or higher in any discipline, preferably Maritime or Engineering.
· Fresh graduates are welcome; full training will be provided.
· Prior experience in the maritime or shipping industry is an advantage, but not essential.
· Proficiency in both English and Korean (spoken and written) is mandatory.
· Willingness to work beyond regular hours when required.
· Strong attention to detail with a structured and methodical approach.
· Adaptable and resilient, able to perform effectively in fast-paced, changing environments.
· Self-motivated with a positive, proactive, and solution-oriented mindset.
· Strong organizational skills, with the ability to manage multiple priorities under tight deadlines.
· Excellent communication and interpersonal skills, with a customer-focused approach.
· Proficient in Microsoft Office applications (Excel, PowerPoint, Word).
- Department
- Manufacturing and Supply Chain
- Locations
- Busan
- Remote status
- Hybrid
About Remote People
We specialize in connecting forward-thinking companies with outstanding global talent. Whether you’re looking to fill a critical role or expand into new markets without local offices, we’re here to support you every step of the way.